Education Networks of America (ENA) was founded in 1996 and currently serves more than 9.7 million customers. ENA provides managed data, voice, and video solutions to schools systems, libraries, and governments. They currently provide voice and video solutions to over 580 school districts, 5,385 end sites, and 250 libraries. The company also managed multiple statewide and hundreds of district-wide broadband network. ENA was recognized as one of Tennessee’s Top 10 Best Employers in 2010 and 2011.
The company is currently accepting applications for two positions at their Nashville headquarters.
Associate Reporting Analyst (part time, student employment) – Compiling and developing stats at a department and individual level using Excel and various database reports; Analyzing trends to recommend process or operational improvements; Work with ENA customers to review and validate information; Review customer complaints; Will work with Database Administrator and Director of Customer support, among others; Position will pay $13-15/hour.
Application Deadline is September 3, 2012
Customer Support Engineer (degreed, entry level, full time) – Work in a technical, fast-paced team environment in the Customer Technical Assistance Center at ENA; Resolve a variety of incidents on behalf of customers and internal departments; Get training to understand and resolve all support needs for ENA products; Monitor, research, and document wide spread network issues; Work with both customers and vendors; Primary point of contact for customers to call about ENA services; Position is full-time; the pay for this position is unspecified.
Application Deadline is September 26, 2012
For more information on this employer and how to apply for either position, please log into Lightning JobSource.